The key difference between CSF and KPI is that CSF refers to the causes for success whereas KPI refers to the effects of success. CSF stands for critical success factors while KPI stands for key performance indicators. Both CSF and KPI are quite common concepts in the modern business world and used as tools to […]
Difference Between Servant Leadership and Transformational Leadership
The key difference between servant leadership and transformational leadership is that in servant leadership style, the focus of the leader is on his followers whereas, in transformational leadership, the focus of the leader is towards the organization and organizational objectives. Leadership is not meant only for the top-level; leaders can be found at all levels. […]
Difference Between Customer Loyalty and Customer Retention
The key difference between customer loyalty and customer retention is that customer loyalty is customer’s predisposition to select a brand with resistance to competitors, while customer retention is the process of keeping existing customers. Customer retention and customer loyalty are very important concepts in a marketing strategy. Moreover, both these concepts are helpful to build […]
Difference Between Brand Loyalty and Customer Loyalty
The key difference between brand loyalty and customer loyalty is that brand loyalty is customer’s attraction to the brand regardless of the price while customer loyalty is the overall spending power of customer and relates to loyalty programs, which save money and provide discounts for the customer. Customer loyalty and brand loyalty are closely related, […]
Difference Between Positional Power and Personal Power
The key difference between positional power and personal power is that positional power is achieved by organizational hierarchy, whereas personal power is achieved by the recognition by the followers. Power can influence and control other people or change an outcome. Although it is invisible, it is the ability to control and direct activities of people. […]
Difference Between Interpersonal and Intrapersonal Conflict
The key difference between Interpersonal and Intrapersonal conflict is that interpersonal conflict is a disagreement between two people, whereas intrapersonal conflict is a disagreement within an individual. Conflict is a part of human behaviour, and it is common in our day to day lives. Emotions such as anxiety, aggression, depression and resistance as well as […]
Difference Between Proactive and Reactive Purchasing
The key difference between proactive and reactive purchasing is that proactive purchasing is a planned activity that considers buying a product or service before a customer places purchase orders whereas reactive purchasing is not a pre-planned activity as it considers buying after a spontaneous need. In today’s highly competitive global market place, both proactive and […]
Difference Between Agency Theory and Stewardship Theory
The key difference between agency theory and stewardship theory is that agency theory is an economic model which describes the relationship between principal and agent, whereas stewardship theory is a human model which describes the relationship between principal and steward. Both agency theory and stewardship theory are corporate governance principals in the modern business world. […]
Difference Between Traditional Approach and Modern Approach on Conflict
The key difference between traditional approach and modern approach on conflict is that the traditional approach of conflict considers conflicts as avoidable, whereas the modern approach of conflict considers conflicts as inevitable. Conflict management is one of the key concerns in HR principles. It is the practice of being able to identify and resolve conflicts […]
Difference Between Organizational Development and Organizational Transformation
The key difference between organizational development and organizational transformation is that organizational development is a systematic approach for the betterment of the organization by analyzing past experience, current situation and future objectives, whereas organizational transformation is a rigid and rapid approach to stabilize or improve the organization by analyzing the current business situation. Change is […]
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