The key difference between Uber Eats and DoorDash is that DoorDash’s service fees typically range from 10% to 11% of the order subtotal, while Uber Eats can go as high as 15%.
Uber Eats and DoorDash are prominent food delivery services that connect users with a variety of local restaurants, offering convenient and on-demand delivery options. Both platforms provide intuitive mobile apps and websites, allowing users to explore menus, customize orders, and have meals delivered to their doorstep.
CONTENTS
1. Overview and Key Difference
2. What is Uber Eats
3. What is DoorDash
4. Similarities – Uber Eats and DoorDash
5. Uber Eats vs. DoorDash in Tabular Form
6. FAQ – Uber Eats and DoorDash
7. Summary – Uber Eats vs. DoorDash
What is Uber Eats
Uber Eats is a food delivery service that facilitates convenient ordering and delivery of food and beverages from a variety of local restaurants, bars, and cafes. It was launched in 2014 initially as UberFRESH within the main Uber app. But it later emerged as a standalone platform, rebranded as Uber Eats in the subsequent year.
Users can place orders through the official Uber Eats mobile applications available on Android and iOS devices or via the web-based platform. One notable feature is the seamless integration of account information from the main Uber app, which eliminates the need for users to create a separate account for Uber Eats. Users can log in to UberEats.com, where they can verify or modify their delivery address and explore nearby eateries effortlessly. Uber Eats provides detailed information about menu items, including descriptions, ingredients, and allergy details on each restaurant’s page. Users have the flexibility to customize their orders, adding items to their cart with ease. The checkout process involves confirming delivery details, selecting a preferred payment method, and scheduling a specific delivery time if necessary.
Upon confirming an order, the designated payment method is charged, and users can track the progress of their delivery in real-time. The app displays stages from the restaurant receiving the order to the driver’s location. Delivery times typically range from 30 to 50 minutes, depending on factors like order volume and restaurant/busy periods. While the platform itself is free to download and use, a delivery fee applies. The cost of delivery varies based on the distance the driver has to travel and the specific policies of the associated businesses. Throughout the ordering process, all relevant pricing details, including delivery fees, are transparently displayed. Some businesses may implement lower delivery fees but add charges for orders below a certain threshold.
What is DoorDash
DoorDash is a food delivery service started in Palo Alto, California, in 2012 as paloaltodelivery.com. It later changed to DoorDash in 2013 and has since spread to over 7,000 cities across the US. DoorDash faces tough competition from Uber Eats and Grubhub, but it really took off during the lockdowns in 2020, grabbing most of the market share.
Internationally, DoorDash isn’t as widespread as Uber Eats. While Uber Eats is in more than 30 countries, DoorDash is limited to 80 cities and towns in Canada, plus Melbourne, Sydney, and Brisbane in Australia.
DoorDash facilitates the ordering process through mobile apps downloadable from the Google Play Store and iOS App Store. Alternatively, users can place orders through the DoorDash website. Once an order is placed, a DoorDash driver, or Dasher, collects it from the restaurant and ensures prompt delivery to the customer’s doorstep.
What are the Similarities Between Uber Eats and DoorDash?
- They both have partnerships with a wide range of restaurants, cafes, and hotels.
- Orders can be placed via the web or through the apps.
- Both offer a real-time tracking feature.
- Both charge a delivery fee.
- They have a similar ordering and delivery process.
What is the Difference Between Uber Eats and DoorDash?
The key difference between Uber Eats and DoorDash is that DoorDash’s service fees typically range from 10% to 11% of the order subtotal, while Uber Eats can go as high as 15%. Additionally, a small order fee of $2 to $3 may be applied if the subtotal falls below a certain amount. However, the actual price differences can vary based on factors like order timing, restaurant distance, and specific promotions.
While Uber Eats provides detailed information through thumbnails, DoorDash displays basic details until scrolling down. DoorDash’s category view allows quick item navigation. Moreover, DoorDash stands out with more personalized customer service, offering phone numbers, live chat, and a comprehensive FAQ page, while Uber Eats lacks a chat option.
The infographic below presents the differences between Uber Eats and DoorDash in tabular form for side-by-side comparison.
FAQ: Uber Eats and DoorDash
Can I DoorDash in another country?
No, you cannot use DoorDash in another country.
What is the largest food delivery service?
DoorDash is the largest food delivery service in the United States, with a market share of 65%.
Who owns DoorDash?
4 Stanford University students, Tony Xu, Stanley Tang, Andy Fang, and Evan Moore, started DoorDash in 2012. Tony Xu acts as the current CEO of the company.
Summary – Uber Eats vs. DoorDash
DoorDash’s service fees typically range from 10% to 11% of the order subtotal, while Uber Eats can go as high as 15%. Additionally, a small order fee of $2 to $3 may be applied if the subtotal falls below a certain amount. However, the actual price differences can vary based on factors like order timing, restaurant distance, and specific promotions. Thus, this is the key difference between Uber Eats and DoorDash.
Reference:
1. “How Does UberEats Work?” Life Wire.
2. “What is DoorDash, and how does it work?” Android Authority.
Image Courtesy:
1. “Person Holding a Smartphone” (CC0) via Pexels
2. “DoorDash App” By ajay_suresh (CC BY 2.0 DEED) via Flickr